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Hotel · Oaxaca · Oaxaca

Hotel Santa Rosa

A 3-star stay in Oaxaca's historical district, 0.6 km from the Contemporary Art Museum, with strong room scores and a staff that goes the extra mile.

  • Rooms rated 8.9/10 by guests
  • Staff score of 9.1/10
  • Paid airport shuttle available
8.5 Great 211 reviews Booking.com 8.5 · 211 reviews

About

Hotel Santa Rosa

Hotel Santa Rosa occupies a converted colonial building in Oaxaca's historical district. The location puts you within a short walk of the Contemporary Art Museum (0.6 km) and close to the Zócalo and cathedral, making it a practical base for exploring the city on foot. The property offers 24-hour reception, free Wi-Fi, and a restaurant, with a paid airport shuttle for arrivals and departures.

Guest scores tell a consistent story: rooms come in at 8.9, staff at 9.1, and overall value at 8.2. The hotel's check-in window is 15:00–18:00, so plan your arrival accordingly. No pets are allowed, and the property is entirely non-smoking. With 211 reviews and an 8.5 overall rating, it's a solid, dependable choice for travelers prioritizing location and service.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent guest-rated rooms — Rooms score 8.9/10, with multiple reviews praising cleanliness, comfort, and fresh-smelling twin rooms.
  • Outstanding staff service — Staff score 9.1/10, with several guests specifically noting a front desk member who arranged last-minute airport taxis and offered a cash discount.
  • Prime central location — Situated in the historical district, within easy walking distance of the Zócalo, cathedral, and Contemporary Art Museum (0.6 km).
  • Quiet at night — Despite the central location, guests report the rooms are quiet, ensuring a comfortable sleep.

Worth weighing

4 to weigh
  • Strict check-in window — Check-in is only from 15:00 to 18:00, which may be inconvenient if your arrival is later in the evening.
  • No on-site parking noted — The hotel does not list parking in its amenities or policies, so if you're driving, you may need to arrange parking elsewhere.
  • No pets allowed — Travelers with pets will need to look elsewhere, as the hotel explicitly prohibits pets.
  • Basic rooms, no extra amenities — Rooms come with essentials like air conditioning and heating, but the Suite has no listed amenities beyond a double bed, and there's no mention of extras like minibars or coffee makers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 King-size bed,1 Double bed,2 Single beds
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Luggage storage
  • Currency exchange
  • Security
  • Key access
  • Housekeeping

Transport

  • Paid airport shuttle

Dining & Activities

  • Restaurant
  • Tours/Ticket assistance

Comfort & In-Room

  • Air conditioning
  • Heating
  • Garden furniture
  • Free toiletries
  • Jacuzzi
  • Flat-screen TV
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 211 reviews

Guest-rated 8.5/10 from 211 reviews

Booking.com · 8.5 · 211 reviews
8.5Verified guest

“The twin room was comfortable.”

8.5Verified guest

“It's a charming hotel in an excellent location.”

8.5Verified guest

“I was pleased with the hotel's incredible location close to the center of town — it was very near Oaxaca's main square, the cathedral, and the Zócalo plaza. I also enjoyed some nice treats at Muss Café, right next door.”

8.5Verified guest

“The twin room was clean, smelled fresh, and provided a comfortable haven after a day of exploring the city.”

8.5Verified guest

“Comfortable room and friendly staff. The accommodating front desk worker with glasses arranged our last-minute airport taxi, and the proximity to the airport made our travel hassle-free.”

8.5Verified guest

“Affordable, friendly front desk, clean room, and tidy housekeeping.”

04 — Location

Getting around Oaxaca

The property sits in Oaxaca.

Zócalo & Cathedral: Stay just one to two blocks from Oaxaca's main square and cathedral, making it easy to explore the heart of the city on foot.

Contemporary Art Museum: A 0.6 km walk from the hotel, this museum is a convenient cultural stop for art lovers.

Muss Café: Guests recommend stopping by this café next door for a treat during your stay.

Trujano 201, Oaxaca, Oaxaca, 68000, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-18:00
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
17 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Hotel Santa Rosa?

Check-in is from 15:00 to 18:00, and check-out is from 07:00 to 12:00.

Does Hotel Santa Rosa allow pets?

No, pets are not allowed at the hotel.

Is there parking available at the hotel?

The hotel does not list on-site parking in its amenities or policies, so you may need to arrange parking separately if driving.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available. Guests have also noted the front desk can arrange last-minute taxis to the airport.

Is there air conditioning in the rooms?

Yes, the Double Room includes air conditioning and heating. The Suite does not list these amenities explicitly.

Is smoking allowed at the hotel?

No, the hotel is entirely non-smoking on site.

The bottom line

For travelers who prioritize a central location and attentive staff, Hotel Santa Rosa delivers a reliable, comfortable stay. The strict check-in window and lack of on-site parking are the main trade-offs, but if those aren't deal-breakers, it's a solid choice for exploring Oaxaca on foot.

8.5Based on 211 guest reviews and an overall rating of 8.5/10

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